Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Estimated delivery times:
- Pakistan: 3–7 business days
- International Orders: 7–21 business days
Delivery times may vary depending on your location, customs clearance, and carrier delays.
Shipping Charges
Shipping costs are calculated at checkout based on the delivery location and order size. Free shipping may be offered on selected products or promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS (if provided) to monitor your shipment.
Delays
While we strive to deliver orders on time, delays may occur due to weather conditions, customs processing, holidays, or other factors beyond our control.
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our support team within 7 days of delivery. We will work with the shipping carrier to resolve the issue.
Contact Us
If you have any questions regarding shipping, please contact us through our store's contact page or customer support email.